Today I made an real bad experience:
I went with some friends to an Apple Store in my town, for having a look at the new iPod nanos etc. After we watched the new iPods, we tried out iChat on two iMacs, an 20 inch and an 24 inch model, which were standing side by side. We started a video conference, and then there was a loud noice. It was there because the microfon and the loudspeakers of the iMac I’ve used were turned on. That resulted in an acoustic feedback which made this noice. I do not much know about Mac OS, so the friend of mine, who used the other iMac had to turn it down. This needed some seconds, and so two real angry female staffers shouted at us:
“Now it’s enough! This is not an internet café!”
“In any case, you’ve been long enough here!”
I mean, it was with no ill intent and we’re are potential costumers. And this is an terrbile way of treating costumers. Before this experience I realy thought about buying my iPod Touch in this store, but now I am quite sure that I’ll not do that, and that I’ll buy it directly in the Apple Store. By the way: the store is here in “Würzburg” and it is the only Apple Store here, so think I do not have to mention the name of the store.
Same/other bad experiences from different people with that shop (both in german):
Good night.
